Mattew Hughes
RingCentral overview
RingCentral is an all-inclusive communications platform made to make it easier for organizations to stay in touch and work together. The various tools and functionalities available on the cloud-based platform are geared toward making communication less time-consuming and costly.
Free video conferencing, rich audio messaging, a multi-level auto attendant, and secure business SMS are just some of the ways in which RingCentral helps organizations improve their efficiency. Various apps and integrations can be added to the platform to assist businesses with communication and collaboration management. RingCentral's Cloud PBX technology is cutting edge since it enables businesses to utilize and access phone numbers from any device, regardless of location.
System monitoring features built into the platform further guarantee that firms will be able to keep working together effectively regardless of external factors, such as power interruptions. With RingCentral's dependable unified communications platform, businesses have more options for connecting with and communicating with their consumers.
RingCentral helps organizations maintain a competitive edge by enhancing internal communication and interaction with clients. With this one platform, organizations have access to a wide variety of features and functions that improve communication and facilitate teamwork. Businesses may maintain constant communication and never miss a beat by using the platform.
What RingCentral has to say about itself
RingCentral is the world's foremost provider of cloud communications and collaboration solutions, connecting people, locations, and businesses regardless of device or platform. Company unleash the power of the digital workplace with a provider-agnostic, cloud-based communications and collaboration platform that unifies voice, video meetings, team messaging, business SMS, and more. RingCentral enables businesses of all sizes to increase workforce productivity, enhance efficiency, and maximize ROI and profits.
Company committed to delivering effective solutions that meet the unique requirements of enterprises of all sizes. Flexible solutions offer scalability to meet the requirements of organizations of any size or complexity, with extensive features and unmatched functionality, making us one of the world's top five cloud communications providers.
RingCentral recognizes the need for modern employees to collaborate across devices and locations in real time. Cloud-based platform is intended to facilitate worker collaboration on projects and duties as if they were in the same office or working remotely. With our industry-leading video collaboration, team messaging, VoIP, and facsimile capabilities, you can keep everyone in the loop regardless of where they are working.
RingCentral also offers robust, user-friendly integrations. Connecting your existing tools and applications to our communications and collaboration platform allows you to keep everyone connected while using the same tools. Moreover, with comprehensive analytics and reporting tools, you can monitor performance, utilization, and more.
Regardless of your organization's communication requirements, RingCentral can help you stay connected. To begin, choose the product that suits your requirements best—Voice, Meetings, or Messages—and begin constructing the ideal cloud communications and collaboration solution for your organization.
RingCentral Review
| Year Started | 1999 |
| Company Website | ringcentral.com |
| Service Areas | North America, EMEA, APAC, LATAM |
| Service Types | Cloud-based business phone systems, virtual PBX, unified communication, smartphone apps, Internet fax, Professionals Services, VOIP, Open API/Integration, Global Office, SMS, Online Meetings, Team Messaging & Collaboration, HD Video & Audio Conferencing, Contact Center, video conferencing и Webinar |
| Features | API, Access Controls/Permissions, Activity Dashboard, Activity Tracking, Alerts/Notifications, Archiving & Retention, Audio/Video Conferencing, Auto-Dialer, Automated Attendant, Automated Routing, Automatic Call Distribution, CRM, Calendar Management, Call Center Management, Call Conferencing, Call Logging, Call Monitoring, Call Queues, Call Recording, Call Reporting, Call Routing, Call Screening, Call Tracking, Call Tracking Metrics, Call Transfer, Callback Scheduling, Caller ID, Chat/Messaging, Collaboration Tools, Communication Management, Computer Telephony Integration, Conferencing, Contact Management, Employee Directory, Event Triggered Actions, Fax Management, File Sharing, File Transfer, For Cloud Phone Systems, For Small Businesses, IVR/Voice Recognition, Microsoft Outlook Integration, Mobile Access, Monitoring, Multi-Channel Communication, Multi-User Collaboration, On-Demand Recording, Online Voice Transmission, PBX, Predictive Dialer, Presentation Streaming, Purchasing & Receiving, Recording, Remote Access/Control, Reporting & Statistics, Reporting/Analytics, Ring Groups, Role-Based Permissions, SIP Trunking, SMS Messaging, Scheduled Recording, Screen Sharing, Single Sign On, Third Party Integrations, Two-Way Audio & Video, Unified Communications, Video Conferencing, Virtual Call Center, Virtual Extensions, VoIP, VoIP Connection, Voice Mail, Voicemail Transcription, Collapse list. |
| Certifications | SOC 2 attestation SOC 3 attestation ISO 27001 and ISO 27017-18 certifications STIR/SHAKEN (Spam blocking) HITRUST certificate HIPAA attestation of compliance GDPR PCI-certified merchant PIPEDA FINRA |
RingCentral price policy
RingCentral has short wait times which boosts caller experience, lowers advertising costs & increases profits. Real-time bidding & dynamic price opt technology increases ROI & fuels successful campaigns.| Packages | Essentials Free Trial 20 Users Per Month, Standard - $27.99 monthly per user, Premium - $34.99 monthly per user, Ultimate - $49.99 monthly per user. |
| Payment options | Visa, MasterCard, AmericanExpress, and Discover. |
| Payment discounts | 30% discount on RingCentral Standard annual plan Special Holiday Off er- Up to an additional 25% Off 25% discount on RingCentral Essentials annual plan Save up to $40 with desktop VOIP phones at RingCentral Save $10 a month with RingCentral Essentials annual sign up $30 one-time fee for an extra vanity number at RingCentral Buy RingCentral Premium for $44.99/mo |
RingCentral online reputation
RingCentral have a great online reputation when it comes to customer service, with consistently good reviews found online from a range of different customers. They have proven to be a reliable source for years now, which also adds to their reputation. All in all, RingCentral really proves the idea that you get what you pay for!RingCentral Social media
| https://www.youtube.com/user/ringcentral | 13,4k Subscribers |
RingCentral average reviews
| Source | Votes | Avg. Score |
|---|---|---|
| capterra.com | 1112 | 4.2 |
| trustradius.com | 267 | 7.2 |
| trustpilot.com | 565 | 1.3 |
| getapp.com | 1112 | 4.2 |
| AVG | 3.4 |
RingCentral Pros&Cons
Pros
- Delivers important document
- Secure customer info
- Reliable source
Cons
- Customer Service
- Support
- Communication
RingCentral Final Conclusions
RingCentral is a cutting-edge communications cloud platform that unites organizations and their remote staff in a unified, intuitive, and productive digital workspace. RingCentral provides organizations of all sizes with the most up-to-date and dependable collaboration, communication, and productivity solutions. From voice and video calls to conference calls, messaging, file sharing, and team collaboration, RingCentral gives businesses the capacity to rise to the occasion and meet the ever-changing needs of our digital age. RingCentral is a popular choice for ensuring businesses can stay connected, communicative, and productive regardless of whether is working remotely or onsite thanks to a broad range of services, unique integrations, and a customer service team that never sleeps.
