Channels is a revolutionary new virtual workspace that brings together remote and scattered teams in a single unified platform. Channels' straightforward and user-friendly design allows collaboration across teams easier and more efficient than ever before. Teams can simply stay in sync and collaborate more successfully by providing a suite of tools specifically built for project management, event coordination, and content sharing.
When it comes to project management, Channels makes it simple for teams of any size to keep everyone up to date on each job. Users may rapidly organize activities, prioritize tasks, and allocate responsibility using their drag and drop interface. Channels also provides personalized notifications that can be issued to the entire team or a specific group to ensure that everyone is up to date. With their real-time updates, no one has to worry about falling behind.
Channels provides a wide range of capabilities for event organizing in addition to project management. Teams may use Channels to arrange meetings, set up conference calls, and even coordinate shared calendars to ensure everyone is on the same page. Their collaborative platform allows multimedia presentations, online polls, and other interactive activities, allowing distant teams to collaborate in a more engaging manner.
What Channels has to say about itself
The ideal venue for communication is Channels. It's a potent all-in-one solution that enables you to interact with consumers, work with your team, and gather insightful feedback wherever you are.
You can quickly communicate with your consumers through text messages, emails, web notifications, and other means with Channels. You can have meetings with teams, distribute files, assign tasks to team members, and integrate your current applications. And to assist you get the data you need, Channels offers a variety of methods for feedback collection, including surveys, tests, polls, and focused NPS inquiries.
But what sets Channels apart is its full complement of capabilities that make it simple for you to handle your conversations in a single location. Channels is everything you need for customer messaging, team collaboration, and feedback gathering—you don't need to navigate between other apps.
No matter where you are, the platform keeps you in touch with your clients and coworkers, and its simple layout makes switching between different sections a breeze. You may also adjust the user experience to suit your particular demands thanks to its sophisticated customization features.
Additionally, Channels interacts with the tools you already use, allowing you to send and receive messages to current clients, workers, and customers without any additional setup.
Channels enables you to stay connected, stay current, and centrally manage all of your communications regardless of the sector you work in or the sort of business you run. Any organization trying to enhance communication and maximize client interactions will find it to be the ideal solution thanks to its potent tools and customizable options.
|Service Areas||EMEA, APAC, LATAM, USA|
|Service Types||Telecommunication, Software, Customer service, Inbound calls, Customer support, Customer satisfaction, Business phone and Customer experience management|
|Features||Agent panel, Free call recording & archiving, Cloud-based app, Intelligent Power Dialer, Workforce management, Intuitive Script Creator, A wide range of Caller IDs, Conference Call, Competitive international connection, Open API access, Follow-up Scheduling, SSL encryption, Queue management, Campaign management, Knowledge Base.|
|Certifications||Channels has not provided information for this product or service|
Channels price policyChannels.app is an automated data-driven CRM platform that helps business owners streamline their customer experience. It provides a comprehensive suite of tracking and attribution tools tailored to all businesses’ needs. Prices may vary depending on the plan and volume of services chosen, but each plan ensures that all customers get the same quality of service. Channels.app promises to offer customers affordability and flexibility with each plan, giving them an efficient and cost-effective solution to help streamline their customer experience.
|Packages||PLUS - $24/month 5000 web calls, ADVANCED - $62/month unlimited web calls.|
|Payment options||Credit/payment card|
|Payment discounts||Channels has not provided information for this product or service|
Channels online reputationIn general, customers strongly value Channels and think well about them online. People laud the application for its simple user interface, top-notch customer service, and swift and secure connections. Additionally, a lot of customers have remarked on how affordable and well-valued the product is. Furthermore, Channels consistently receives high consumer ratings on well-known review sites like Trustpilot. In conclusion, numerous users have praised the features and services of Channels, giving the company an amazing online reputation.
Channels Social media
Channels average reviews
|trustpilot.com||No reviews||No reviews|
- Ease of Use
- Customer Service
- Value for Money
- Interface and reports
- Sometimes the system freezes and the software feels heavy
- platform stability, reporting, errors when creating a script
Channels Final Conclusions
For companies of any size, Channels is a fantastic app. It enables businesses to establish efficient channels for stakeholder cooperation, communication, and workflow between numerous teams. Messages may be tracked and stored because every channel is organized into a single central hub. The workflow system can also be organized and customized to fit particular teams, projects, and roles. Channels makes it simple to swiftly and effectively handle communication with its user-friendly design and notifications. For businesses wishing to advance their collaboration and communication, Channels is the ideal solution, in my opinion.