Channels Review

A cutting-edge new virtual workspace called Channels unites dispersed and remote teams on a single platform. The simple and user-friendly design of Channels makes team collaboration more straightforward and effective than ever. By providing a set of tools specifically designed for project management, event planning, and content sharing, teams can easily stay in sync and cooperate more successfully.
Channels Review

Channels overview

Channels is a revolutionary new virtual workspace that brings together remote and scattered teams in a single unified platform. Channels' straightforward and user-friendly design allows collaboration across teams easier and more efficient than ever before. Teams can simply stay in sync and collaborate more successfully by providing a suite of tools specifically built for project management, event coordination, and content sharing.
When it comes to project management, Channels makes it simple for teams of any size to keep everyone up to date on each job. Users may rapidly organize activities, prioritize tasks, and allocate responsibility using their drag and drop interface. Channels also provides personalized notifications that can be issued to the entire team or a specific group to ensure that everyone is up to date. With their real-time updates, no one has to worry about falling behind.
Channels provides a wide range of capabilities for event organizing in addition to project management. Teams may use Channels to arrange meetings, set up conference calls, and even coordinate shared calendars to ensure everyone is on the same page. Their collaborative platform allows multimedia presentations, online polls, and other interactive activities, allowing distant teams to collaborate in a more engaging manner.

What Channels has to say about itself

The ideal venue for communication is Channels. It's a potent all-in-one solution that enables you to interact with consumers, work with your team, and gather insightful feedback wherever you are.
You can quickly communicate with your consumers through text messages, emails, web notifications, and other means with Channels. You can have meetings with teams, distribute files, assign tasks to team members, and integrate your current applications. And to assist you get the data you need, Channels offers a variety of methods for feedback collection, including surveys, tests, polls, and focused NPS inquiries.
But what sets Channels apart is its full complement of capabilities that make it simple for you to handle your conversations in a single location. Channels is everything you need for customer messaging, team collaboration, and feedback gathering—you don't need to navigate between other apps.
No matter where you are, the platform keeps you in touch with your clients and coworkers, and its simple layout makes switching between different sections a breeze. You may also adjust the user experience to suit your particular demands thanks to its sophisticated customization features.
Additionally, Channels interacts with the tools you already use, allowing you to send and receive messages to current clients, workers, and customers without any additional setup.
Channels enables you to stay connected, stay current, and centrally manage all of your communications regardless of the sector you work in or the sort of business you run. Any organization trying to enhance communication and maximize client interactions will find it to be the ideal solution thanks to its potent tools and customizable options.

Channels Review

Year Started2014
Service TypesTelecommunication, Software, Customer service, Inbound calls, Customer support, Customer satisfaction, Business phone and Customer experience management
FeaturesAgent panel, Free call recording & archiving, Cloud-based app, Intelligent Power Dialer, Workforce management, Intuitive Script Creator, A wide range of Caller IDs, Conference Call, Competitive international connection, Open API access, Follow-up Scheduling, SSL encryption, Queue management, Campaign management, Knowledge Base.
CertificationsChannels has not provided information for this product or service

Channels price policy is an automated data-driven CRM platform that helps business owners streamline their customer experience. It provides a comprehensive suite of tracking and attribution tools tailored to all businesses’ needs. Prices may vary depending on the plan and volume of services chosen, but each plan ensures that all customers get the same quality of service. promises to offer customers affordability and flexibility with each plan, giving them an efficient and cost-effective solution to help streamline their customer experience.
PackagesPLUS - $24/month 5000 web calls, ADVANCED - $62/month unlimited web calls.
Payment optionsCredit/payment card
Payment discountsChannels has not provided information for this product or service

Channels online reputation

In general, customers strongly value Channels and think well about them online. People laud the application for its simple user interface, top-notch customer service, and swift and secure connections. Additionally, a lot of customers have remarked on how affordable and well-valued the product is. Furthermore, Channels consistently receives high consumer ratings on well-known review sites like Trustpilot. In conclusion, numerous users have praised the features and services of Channels, giving the company an amazing online reputation.
Channels simplicity is a big plus. You won't even consider switching to another app once you've been familiar with this one (which is actually not at all difficult). Our agents' experience has improved since we started utilizing Cahnnels; it's now quicker and easier than ever. Furthermore, we actually perform better!
We were disappointed since while the network quality has been outstanding overall, at first we were concerned that the connection through web browsers would be jeopardized. After using Channels for a short while, we are really pleased with it. We can even claim that it is a reasonably straightforward application to use. As you use it more, your understanding of it grows as well, which boosts its speed when you work on it. It also has very good sound quality and has all the functions required for customer care. The procedure of our call documenting changed once we found Channels because the majority of tools like it do not support file sharing. Regarding our issues and challenges, the assistance staff was simple to get in touch with.
Very user-friendly and intuitive! After a short webinar, you can start using it. The tools for automatic calls and recording are nice. Great level of sound quality also. The assistance staff is constantly available.
Channels stood out to us with its exceptional customer service team, speedy responses to customer queries and built-in email functionality. We have also noticed a huge improvement in our organization and administration since using Channels. The software is cost-effective and helps produce high-quality calls, as well as useful reports. Every aspect of the program is created to be user friendly and to provide helpful functions, such as automating Cold calls, conversational tracking, team organization and analytics analysis. All of these features make managing the software incredibly straightforward for any level of user.
I found the customer support offered by Channels to be great. They were always available to help when I needed assistance. We were looking to use their software for follow up calls and I really liked how there was an option to add scripts for callers - even though, in the end, that wasn't something we used. It would also be great to have the option to manually dial in numbers, so that all bases could be covered. Additionally, they offer the ability to integrate their software with other software programs, which is a huge plus.
I've been using CrazyCall for a while now and I have to say, it's been a great experience! Customer service has been phenomenal, they're always available when I need assistance. Plus they've got great features, like being able to add in customized scripts for callers, and there's integration with other software as well. That's been really useful. All in all, I highly recommend CrazyCall - give it a try, and you won't be disappointed!

Channels Social media

-No Subscribers
Reddit is one of the best places to stay up to date on the latest information about Channels. The community is full of experienced users willing to share their knowledge and helpful advice on the platform's features, pricing, customer service, and more. Constructive threads are regularly created to discuss questions and experiences, making it an excellent source of reliable, unbiased feedback. Thanks to conversations, discoveries and opinions from other Channels users, analysis of product and services can be easily done. Checking this Reddit channel can serve customers well in making an informed decision before taking the plunge. All in all, Reddit is a great place to read reviews and learn more about Channels before trying it out.

Channels average reviews

SourceVotesAvg. Score
trustpilot.comNo reviewsNo reviews


Channels Pros&Cons


  • Ease of Use
  • Customer Service
  • Value for Money


  • Interface and reports
  • Sometimes the system freezes and the software feels heavy
  • platform stability, reporting, errors when creating a script

Channels Final Conclusions

For companies of any size, Channels is a fantastic app. It enables businesses to establish efficient channels for stakeholder cooperation, communication, and workflow between numerous teams. Messages may be tracked and stored because every channel is organized into a single central hub. The workflow system can also be organized and customized to fit particular teams, projects, and roles. Channels makes it simple to swiftly and effectively handle communication with its user-friendly design and notifications. For businesses wishing to advance their collaboration and communication, Channels is the ideal solution, in my opinion.

Mattew Hughes

Mattew Hughes

My ability for writing and keen analytical skills make me an invaluable asset to our team. As a business analyst, I delve deep into market trends and data, providing readers with detailed reviews that help them understand the nuances of lead generating solutions.

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