Mattew Hughes
CallSource overview
CallSource is a leading provider of contact intelligence data and solutions for the modern marketer, designed to provide the most accurate, up-to-date and comprehensive contact intelligence in the industry. By leveraging more than 20 years of experience in the services industry, CallSource delivers a best-in-class technology platform that enables companies to maximize their return from their marketing and sales efforts.
From small businesses to large enterprises, CallSource provides the technology and data that help companies effectively target the right consumer – at the right time – with the right messaging. Using advanced analytics, CallSource helps marketers identify patterns and trends from contact data points that can help drive more effective marketing strategies.
The CallSource suite of products includes lead generation and verification, attribution, reporting, and monitoring services. This suite of solutions gives marketers the insights they need to effectively target prospects, as well as to analyze conversions and measure ROI on campaigns. All of this data can be accessed via a variety of mobile applications, as well as via a web-based platform, providing marketers with the flexibility to access and act on research-backed insights from anywhere and anytime – freeing up resources for other projects.
What CallSource has to say about itself
Welcome to CallSource – the industry-leading firm that offers end-to-end call tracking and analytics solutions. With over 20 years of experience, we are trusted by the largest companies in the world to help them make informed decisions based on data-driven insights.
CallSource is committed to providing customers with innovative solutions to better understand their customers and prospects. Company mission is to help organizations make data-driven decisions based on valuable marketing ROI insights.
Using technologies, businesses can understand exactly how their campaigns are performing in real-time. Solutions allow businesses to track and record phone calls initiated from all forms of digital media, including online, mobile, and print. Also enable companies to track and monitor the performance of various offline campaigns, such as direct mail, radio, and television.
CallSource is dedicated to offering our customers high-quality, reliable, and consistent service. Company achieve this by leveraging our patented technologies and industry-leading customer service. Team of experts are available to assist customers in customizing a solution to meet their individual needs.
Partnering with CallSource empowers businesses to measure digital media and offline campaigns, to uncover practical insights and trends, and to build successful and efficient customer relationships. Company solutions enable businesses to optimize media investment, improve customer service and increase their overall marketing ROI.
CallSource Review
| Year Started | 1991 |
| Company Website | callsource.com |
| Service Areas | US and Canada |
| Service Types | Call Tracking, Lead Scoring, Healthcare, Telephone Performance Analysis, Home Services, Vanity Numbers, Attribution, Dynamic Number Insertion, Call Dispositions и Call Analytics |
| Features | Activity Tracking, Ad hoc Reporting, Alerts/Notifications, Archiving & Retention, CRM, Call Monitoring, Call Recording, Call Routing, Call Tracking, Call Tracking Metrics, Caller ID, Campaign Analytics, Campaign Management, Conversion Tracking, Dashboard, Event Triggered Actions, IVR/Voice Recognition, Key Performance Indicators, Keyword Tracking, Lead Management, Lead Qualification, Monitoring, Multi-Campaign, Negative Feedback Management, Performance Management, Ratings/Reviews, Real Time Monitoring, Response Management, Review Monitoring, Review Notification, Review Request, Scorecards, Sentiment Analysis, Third Party Integrations, Trend Analysis, Collapse list. |
| Certifications | SSAE 16 / ISO 27001 certified |
CallSource price policy
CallSource offers a variety of plans to fit customers' specific needs. Each plan includes a comprehensive suite of tracking and attribution tools that help business owners understand their customers better. Customers can opt for a pay as you go plan, a monthly subscription plan, or an annual subscription plan. With the pay as you go plan, customers are charged on a per use basis and incur costs for each call tracked.| Packages | Has not provided pricing information for this product or service |
| Payment options | CallSource has not provided information for this product or service |
| Payment discounts | CallSource has not provided information for this product or service |
CallSource online reputation
When it comes to online reputation management, CallSource is the go-to solution. CallSource has been in the communication industry since the early 2000s and has become a well-known brand. It provides cutting-edge features and excellent customer service, with competence in voice, chat, and digital touchpoints giving practical and dependable solutions.CallSource Social media
| https://www.youtube.com/user/CallSourceResults | 411 Subscribers |
CallSource average reviews
| Source | Votes | Avg. Score |
|---|---|---|
| capterra.com | 196 | 4.4 |
| trustradius.com | 13 | 6 |
| trustpilot.com | No reviews | No reviews |
| getapp.com | 196 | 4.4 |
| AVG | 4.4 |
CallSource Pros&Cons
Pros
- Detailed call reporting
- Live alert when a call is not booked
- the overall scoring of how campaigns are doing
Cons
- Better pricing model
- No contracts
- It was a pain to log into the two accounts I had to use, I was always getting booted or having to reset password
CallSource Final Conclusions
Overall, CallSource is an extremely effective call tracking and reporting technology that helps businesses to improve their marketing effectiveness and customer satisfaction. It is incredibly intuitive, providing businesses with valuable insights on their customers, the effectiveness of their campaigns, and how to improve customer service. Moreover, its comprehensive reporting capabilities enable businesses to measure the success of their campaigns and make better decisions. Additionally, CallSource’s customizable alerts and notifications help to ensure that businesses responded to all customers in a timely manner. With CallSource, businesses can effectively maximize outcomes by understanding how their campaigns are performing and how their customers are responding. For all these reasons, CallSource is a powerful and effective tool business owners should consider.
