Mattew Hughes
800.com overview
800.com has revolutionised the call tracking industry as one of the most advanced and trusted solutions available. It offers comprehensive call tracking and analytics capabilities to help businesses make more informed decisions about advertising and marketing spend. With 800.com, businesses can easily and accurately measure all customer calls related to their advertising and marketing campaigns and gain valuable insights into where their budget is most effectively spent.
The intuitive interface makes it easy for businesses to visualise their data and easily compare metrics. 800.com not only allows businesses to monitor their advertising investment over time but also provides accurate information on call performance and conversions in real-time. Its granular reporting capabilities provide invaluable insights into the customer journey from the first engagement to the end of the customer experience.
For businesses that are looking to increase their lead conversions, 800.com provides insights on call handling trends and caller behavior. This helps businesses gain a better understanding of their target audience and how to best engage them.
800.com is also one of the most secure call tracking solutions on the market, with robust data security measures and compliance with data protection regulations
What 800.com has to say about itself
The top call tracking software, 800.com, assists companies in determining the success of their marketing initiatives. Businesses can simply track the origin of their calls, evaluate the ROI of their campaigns, and spot high-value clients with the help of 800.com. With functions like automated call routing, real-time analytics, and thorough reporting, 800.com offers a comprehensive call tracking solution.
Understanding how people connect with a brand is essential for businesses to succeed. Due to this, 800.com has emerged as the top call tracking platform. The distinctive features of 800.com assist businesses in tracing the source of calls, calculating the ROI of their campaigns, and identifying high-value clients.
Businesses can automate their call tracking procedure with 800.com. Businesses can identify the origin of incoming calls and direct them to the right sales or service representative by automating call routing. This gives companies the ability to manage their employees more effectively while also improving the client experience.
Businesses are kept up to date on their marketing initiatives in real-time by 800.com's analytics. Businesses get precise information on the performance of their efforts by receiving detailed reports on each lead. Businesses may use 800.com to monitor their ROI using specific data, find ways to improve their campaigns, and boost conversion rates.
The management of client interactions by enterprises is revolutionized by 800.com. Businesses can precisely track the source of their calls, calculate their return on investment, and find high-quality leads because to their extensive feature set. Businesses can improve customer service, effectively manage their employees, and forge lasting relationships with the help of 800.com.
800.com Review
| Year Started | 2008 |
| Company Website | 800.com |
| Service Areas | US, Canada, or 18 other countries |
| Service Types | Virtual phone numbers and Telecommunication |
| Features | API, Alerts/Notifications, Archiving & Retention, Call Center Management, Call Conferencing, Call Disposition, Call List Management, Call Monitoring, Call Recording, Call Reporting, Call Routing, Call Scripting, Call Tracking, Call Tracking Metrics, Call Transcription, Call Transfer, Caller ID, Data Import/Export, For Small Businesses, IVR/Voice Recognition, Mobile Access, On-Demand Recording, Online Voice Transmission, Real Time Reporting, Reporting & Statistics, Reporting/Analytics, Voice Mail. |
| Certifications | 800.com has not provided information for this product or service |
800.com price policy
The call monitoring service 800.com provides a cutting-edge and trustworthy approach to monitor phone calls generated by your website. In order to assist businesses in better understanding their clients and their purchase habits, the organization provides sophisticated tracking technology as well as cutting-edge analytics. With tiered options for companies of all sizes, 800.com's pricing structure is quite competitive. 800.com is a great option for organizations of all sizes wishing to manage their phone calls efficiently and maximize their return on investment because to its competitive price strategy and cutting-edge capabilities.| Packages | Yearly: Pro - $127/mo, Unlimited - $49/mo, Personal - $19/mo Monthly: Pro - $149/mo, Unlimited - $59/mo, Personal - $23/mo |
| Payment options | American Express, Visa, MasterCard, and Discover credit/debit cards with a US or Canadian billing address. |
| Payment discounts | 800.com has not provided information for this product or service |
800.com online reputation
800.com has an overall positive online reputation. Customers praise the customer support, rapid response, helpful staff and satisfaction with their overall experience. The website has helpful reviews on different consumer-related websites, and the majority of customers report satisfaction. 800.com is renowned for providing friendly, reliable, and efficient customer service. Customers state that they are quickly resolved when they have an issue and complete orders accurately and on time. Overall, customers report being very satisfied with their 800.com experience.800.com Social media
| - | No Subscribers |
Has anyone used grasshopper.com or phone.com for 1-800 number for their business?
byu/kachra2006 inecommerce
800.com average reviews
| Source | Votes | Avg. Score |
|---|---|---|
| capterra.com | 116 | 4,6 |
| trustradius.com | 1 | 1 |
| trustpilot.com | 453 | 4,6 |
| getapp.com | 116 | 4,6 |
| AVG | 4,6 |
800.com Pros&Cons
Pros
- Extremely simple to set up, manage, and track calls.
- Customer service has always been outstanding.
- The software's simplicity of use is my favorite aspect of the service.
Cons
- There is no way to stop getting voicemail recordings.
- The upfront disclosure of the whole monthly fees.
- Possibly a little less pricey
800.com Final Conclusions
Businesses who wish to track and examine their calls in order to better understand their customers might consider using 800.com. Companies can monitor which calls came in through which channels and how their campaigns are doing thanks to their call tracking and analytics software. Customers may also track the success of their agents over time, providing them with the knowledge they need to improve customer service and boost sales. For companies trying to get the most out of their customers' calls, 800.com is a great option because of its affordable price options and dependable service.
