Natterbox Review

Effective communication is the key to corporate success in the current digital world. Enter Natterbox, a trailblazing business that has drawn the telecommunications industry's attention with its cutting-edge cloud voice solutions. Natterbox has become a top provider in the constantly changing world of contemporary business thanks to its laser-like focus on improving client relations and streamlining communication operations.
Natterbox Review

Natterbox overview

In today's digital era, effective communication is the cornerstone of business success. Enter Natterbox, a trailblazing company that has captured the attention of the telecommunications industry with its innovative cloud voice solutions. With a laser focus on enhancing customer interactions and streamlining communication processes, Natterbox has emerged as a leading provider in the ever-evolving landscape of modern business.

At the heart of Natterbox's offerings lies a user-friendly interface, empowering businesses of all sizes to leverage their cloud voice solutions with ease. Seamlessly integrating cutting-edge artificial intelligence and machine learning technologies, Natterbox redefines the way voice interactions are conducted, setting new standards for efficiency and productivity. By simplifying communication workflows, businesses can unlock new levels of productivity, elevate customer engagement, and gain a competitive edge in their respective markets.

Throughout this comprehensive review, we'll delve into Natterbox's array of features and explore how they have earned the loyalty of numerous satisfied customers. We'll also examine the accolades bestowed upon Natterbox by industry experts, highlighting their position as a driving force in the telecommunications sector. Join us as we unravel the transformative impact of Natterbox's cloud voice solutions, paving the way for businesses to excel in today's fast-paced and digitally-connected world.

What Natterbox has to say about itself

In the ever-evolving landscape of modern business, effective communication lies at the heart of success. Enter Natterbox, a pioneering company that has emerged as a leader in the telecommunications industry, offering cutting-edge cloud voice solutions to revolutionize the way businesses communicate.

Natterbox's primary objective is to empower enterprises by delivering seamless and intelligent voice interactions. By harnessing the power of artificial intelligence, Natterbox aids businesses in comprehending their customers' needs, motivations, and requirements. Features like natural language processing, intent recognition, and predictive modeling allow businesses to provide personalized services and experiences, forging strong bonds with their valued clientele.

Boosting Conversions and Revenue with Automated Actions
In the competitive business landscape, Natterbox excels in helping businesses increase conversions and revenue. Through the delivery of automated actions, Natterbox enhances digital touchpoints and human interactions. This smart approach empowers sales teams to listen in on and learn from client discussions, unveiling growth possibilities that might otherwise be missed.

Unlocking Growth Opportunities with Cutting-Edge Solutions
Natterbox's solutions leverage potent data science and smart marketing technology, enabling businesses to seize untapped growth opportunities. By better understanding their customers and engaging them on a deeper level, enterprises can foster meaningful connections that drive loyalty and satisfaction.

A Comprehensive Suite of AI Solutions and Marketing Tools
Beyond conversation intelligence, Natterbox provides a full array of AI solutions and marketing tools. With Natterbox's platform, businesses can better comprehend which channels and messages resonate most with their target audiences. This data-driven approach ensures that marketing efforts are strategic, efficient, and ultimately result in maximum impact.

Real-Time Tracking and Scalability for Success
Natterbox's user-friendly platform is complemented by real-time tracking capabilities. Businesses can create and manage campaigns across digital media while closely monitoring their success. Moreover, Natterbox's scalable architecture can accommodate the expansion of businesses without performance or capacity limitations, catering to the evolving needs of growing enterprises.

Optimizing Interactions with Customers for Mutual Growth
Successful businesses recognize the value of conversational automation in satisfying customer wants and requirements. Natterbox enables sales teams to anticipate their clients' needs, establishing fruitful and mutually beneficial partnerships.

Natterbox Review

Year Started2010
Service AreasAustria Australia Argentina Belgium Brazil China (please note the Calling Limitations to China) Czech Republic Denmark Estonia Finland France Germany Greece Hong Kong Israel Italy Japan Latvia Lithuania Mexico Norway Netherlands Poland Portugal Rep. of Ireland Russia Singapore Slovakia South Africa South Korea Spain Sweden Switzerland Thailand Turkey UAE UK US/Canada
Service TypesCRM, Mobile, CEM (Customer Experience Management), Intelligent Call Routing, Call Blocking, Call Recording, Business Continuity, Cloud PBX, Cloud Voice Services, Call Centre, FSA-Compliant Mobile Call Recording, Telephone Analytics, Voice Monitoring, Call Reporting, CTI, Telephony, Call Recording, Call Routing, Salesforce CTI, Speech Analytics и IVR
FeaturesAPI, Access Controls/Permissions, Activity Dashboard, Activity Tracking, Agent Interface, Alerts/Escalation, Alerts/Notifications, Auto-Dialer, Automated Routing, Automatic Call Distribution, CRM, Call Center Management, Call Conferencing, Call Disposition, Call List Management, Call Logging, Call Monitoring, Call Queues, Call Recording, Call Reporting, Call Routing, Call Screening, Call Scripting, Call Tracking, Call Tracking Metrics, Call Transcription, Call Transfer, Callback Scheduling, Caller ID, Caller Profiles, Campaign Analytics, Campaign Management, Communication Management, Computer Telephony Integration, Contact Database, Contact Management, Conversion Tracking, Customer History, Customizable Caller ID, Customizable Reports, Data Import/Export, Employee Directory, For Cloud Phone Systems, For Small Businesses, Help Desk Management, Hotkeys, IVR/Voice Recognition, Inbound Call Center, Interaction Tracking, Keyword Tracking, Knowledge Base Management, Lead Capture, Manual Dialer, Mobile Access, Monitoring, Multi-Campaign, Multi-Channel Communication, Multiple Parties, Multiple Scripts, On-Demand Recording, Online Voice Transmission, Outbound Call Center, PBX, Performance Management, Phone Key Input, Predictive Dialer, Purchasing & Receiving, Quality Management, Queue Management, ROI Tracking, Real Time Analytics, Real Time Data, Real Time Monitoring, Real Time Reporting, Real Time Updates, Reporting & Statistics, Reporting/Analytics, Ring Groups, Role-Based Permissions, SIP Trunking, SMS Messaging, Survey/Poll Management, Surveys & Feedback, Telemarketing Management, Text to Speech, Third Party Integrations, Video Conferencing, Virtual Call Center, Virtual Extensions, VoIP, VoIP Connection, Voice Customization, Voice Mail, Voicemail Transcription, Workflow Management.
CertificationsISO27001:2013, GDPR

Natterbox price policy

As a leading provider of advanced cloud voice solutions, Natterbox offers a range of cost-effective pricing options to suit the diverse needs of businesses. However, specific details regarding their cost and pricing structure are not readily available in the public domain. Natterbox customizes its pricing based on individual business requirements, ensuring that businesses only pay for the features and services they truly need. To obtain accurate and up-to-date information about Natterbox's cost and pricing, interested businesses are encouraged to visit their official website or directly contact their sales team. This personalized approach allows Natterbox to cater to businesses of all sizes and industries, making their solutions accessible and affordable to a wide audience.
PackagesProStarting at $56 per user per month, Premium Starting at $98 per user per month, Enterprise Custom pricing upon request.
Payment optionsCredit card
Payment discountsNatterbox has not provided information for this product or service

Natterbox online reputation

Natterbox's online reputation shines brightly, driven by an abundance of delighted customers. The platform's intuitive user interface, seamless integration capabilities, and array of advanced features have won the hearts of businesses. By streamlining communication processes, Natterbox empowers companies to heighten productivity and foster exceptional customer engagement.
The technical staff is constantly glad to help you and give you information. We provide never-ending training. I was able to learn the fundamentals of the Natterbox system with the help of Natterbox despite my lack of prior experience.
It still feels like a "prototype" - too much is offered and not enough rigor in detecting problems. The start-up was swift, but unidentified issues took longer to resolve. Work with our IT team to better understand bandwidth, server routing, and unforeseen consequences.
Matter Box offers a broad range of business capabilities and is a one-stop shop for all of your telephone requirements. It is made up of 6 distinct modules, each with its own features. Customers of SF can subscribe to all features or just the ones they require. simplicity of deployment via easy download.
Phone calls are not connecting to clients (it is sometimes necessary to dial again to ensure that the first call was not a misdial) Phone call quality to nations with inadequate communication infrastructure, such as Sri Lanka, India, and Pakistan, might be poor. Call loops, and on rare cases, when speaking with clients, the line drops? and it would be a loop, as if the customer had begun over, but it would be like a recording of what the client said at the beginning. When clients use Android, their phone numbers are tagged as spam.
We had recently installed a new Salesforce instance and needed to relocate everyone to WFH at the same time. We had an in-house call distribution system at the time. We converted our call center function to SIP-based technology and went live with Natterbox since it worked easily with SalesForce after around 7 working days of our choice to join with Natterbox. Additionally, the application that supports the routing engine is incredibly user-friendly and allowed us to quickly improve our call segmentation/paths.
Sometimes it acts up and has issues such as 'dial failed,' necessitating a reset/computer reset.
The Natterbox solution arrived at precisely the right time for us, serving as a transformational enabler for our longer-term strategies while assisting us in maintaining high productivity across teams while working from home during the epidemic.
We've had technological problems and malfunctions since the beginning. It is difficult to find someone who is willing to step up and assist their clients. Sales and support in the United States are mediocre. Months later, I still have to keep a database of ongoing concerns. Simple things like having a caller Namer appear instead of a number appear to be so hard that they can't repair them and just provide hazy directions on how to do so. Nobody who buys their product should need to be an expert, yet the support staff treats you as if you should have insider expertise to repair things yourself. The kicker is that the majority of the issues stem from how they constructed the policies for us.
Natterbox simplifies day-to-day work and is very easy to use. The dashboard is fantastic! It's incredible that no one needs phones on their desks any longer! Customers prefer the phone tree because it lowers hold times. It's great that phone numbers are automatically saved in Salesforce.
There is no specified roadmap. It is difficult to receive updates about issue resolutions.

Natterbox Social media Subscribers
Natterbox has garnered widespread praise on Reddit for its revolutionary cloud voice solutions. As a frontrunner in the telecommunications industry, Natterbox is lauded for its commitment to enhancing customer interactions, boosting conversions, and driving revenue through AI-powered conversation intelligence. Users on Reddit highly commend Natterbox's user-friendly interface, seamless integrations, and personalized customer experiences. The platform's comprehensive array of AI solutions and real-time tracking capabilities received glowing feedback, solidifying Natterbox as the go-to choice for businesses seeking to transform their communication strategies and achieve remarkable growth.

Natterbox average reviews

SourceVotesAvg. Score
trustradius.comNo reviewsNo reviews
trustpilot.comNo reviewsNo reviews


Natterbox Pros&Cons


  • Integration with SF
  • Ease of Use
  • Customer Service


  • Value for Money
  • Features
  • Sometimes it freezes and won't answer a callv

Natterbox Final Conclusions

In conclusion, Natterbox has firmly established itself as a trailblazer in the realm of cloud voice solutions. With a user-friendly interface and cutting-edge technologies, they have reshaped the way businesses communicate and engage with customers. The overwhelming positive feedback from satisfied customers, along with industry accolades, reflects Natterbox's commitment to excellence and innovation. By streamlining communication workflows, businesses can boost productivity and provide exceptional customer experiences.

As the business landscape continues to evolve, Natterbox remains a driving force, enabling enterprises to thrive in a highly connected world. With their unwavering dedication to customer-centric solutions, Natterbox has solidified its position as a go-to partner for companies seeking to elevate their communication strategies and embrace the future of voice interactions.

Mattew Hughes

Mattew Hughes

My ability for writing and keen analytical skills make me an invaluable asset to our team. As a business analyst, I delve deep into market trends and data, providing readers with detailed reviews that help them understand the nuances of lead generating solutions.

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